Refund and Exchange Policy

At Aneytri, we strive to ensure customer satisfaction with every purchase. While we do not offer refunds, we are happy to provide exchanges under the following terms:

Exchange Terms

Eligibility:

  • Products must be unworn, unused, and in their original packaging, with all tags intact.

  • Exchanges must be initiated within 5 days of receiving the product.

Process:

To request an exchange, please contact our customer support team via:

Please provide your order details and the reason for the exchange.

Conditions:

  • Exchanges are subject to stock availability.

  • Customers are responsible for shipping costs for returning the product to us.

  • If the exchanged product’s value is higher than the original, the price difference must be paid.

Note:

  • Personalized or custom-made items are not eligible for exchange.

  • If the product arrives damaged or defective, please report it within 24 hours of delivery with photographic proof.